Contact
Contact us
Support, billing and refunds
Email support@lumenimg.com. Please include the email address of your LumenIMG account and, for billing questions, your Waffo receipt or transaction number.
Who we are
LumenIMG is operated by Yiming He, 深圳市南山区 (Nanshan District, Shenzhen, China).
Payments are processed by Waffo.com Limited, our Merchant of Record. Waffo also handles billing inquiries and returns; you can reach them through the receipt email you received after your purchase or at support@waffo.ai.
Privacy requests
To access, correct or delete your personal data, email the address above. See our Privacy Policy.